Support
Stacks is an invite-only community for founders and builders in India. We meet at curated events, check in with the Stacks code at the door, and follow up through the app.
Get help
- In the app: open the menu and tap Help & Support. The team replies in the app, under My requests.
- By email: write to support@stacks.ltd.
To help us answer quickly, please include:
- the email address you use for Stacks (never a sign-in code: we will not ask for one);
- your phone model and whether it is an iPhone or an Android phone;
- the app version, from Settings in the app;
- what you were doing, what you expected and what happened instead;
- the event name, if it is about an event;
- a screenshot, if it helps.
Common questions
How do I join? Stacks is invite-only. You can join with an invite code from Stacks, or by scanning the Stacks code at an event.
I didn’t get my sign-in code. Check your spam folder, wait a minute and tap Resend. Codes expire after 10 minutes, so use the newest one.
Someone else signed in to my account. Tap “This wasn’t me” in the alert we sent you, or write to support@stacks.ltd straight away.
How do I delete my account? In the app, open the menu, tap Settings, then Delete account. You can also ask us by email. See Delete your account.
How do I report a member? Open their profile or request and tap Report. You can also block them. We review reports and act on them promptly.
Privacy and complaints
Read our Privacy Policy and Terms of Use. For a complaint about your personal data or about content on Stacks, write to our Grievance Officer at support@stacks.ltd.